ISSS Welcome

Due to a high volume of students joining us for advising, advisors will not be meeting with those joining to ask about processing times or those requesting an expedite. These tickets will automatically be closed. For more information about current processing times, please review our website.

As outlined on the website, processing times are counted in business days. Monday, Tuesday, Wednesday, Thursday, and Friday are considered business days. Institute holidays are not considered business days. The Institute holidays can be found in the following link: https://hr.gatech.edu/payroll. If you find that your request is outside of processing time, you can submit a report to our office online. Our team will review this information and follow-up with you to provide an updated timeline for the request or guidance on next steps.

Drop-In Advising: 

1. Use the link below to enter the Zoom waitroom for OIE Drop-in Advising.
2. Visit https://rsvp.oie.gatech.edu and complete the webform to create a ticket to speak with an advisor. (Check your email for confirmation. This will confirm that you have saved your spot in line.)
3. Ensure your name in Zoom matches the name you input into the ticketing system. If your name differs in the two systems, the advisors will not be able to identify you and your ticket will be closed.
4. Stay in the Zoom waitroom. You will be admitted into the meeting to meet with an OIE advisor within a breakout room when it is your turn. If you leave the waitroom and are not there to meet with an advisor when it comes to your turn, your ticket will be closed and you will need to re-join the waitroom and open a new ticket which will reset your place in the queue. 

Depending on the volume of individuals requesting advising, wait times will vary and could be more or less than the current average wait time of 25 minutes. 

We thank you in advance for your patience. If you cannot join during drop-in advising, we encourage you to email our office at info@oie.gatech.edu or visit the Advising page and request an appointment with an OIE adviser.

*OIE has been made aware that those joining with Linux are experiencing issues joining advising. We encourage you to use alternate software or join via the browser